TESTIFII TERMS OF SERVICE

These terms are between Testifii ("Testifii", "we", "us") and the business accepting them ("you") during account setup or through a written agreement incorporating them. The person accepting must have authority to bind the business.

Staff added later must follow sections 1 and 4, but do not commit the business beyond its existing agreement. Our Privacy Policy explains our information practices and is part of these terms.

1. Accounts

You are responsible for your account, the people you authorize, their compliance with these terms, and the accuracy of your information. Authorized staff may use the service for your business under these terms. Keep login credentials private and promptly report suspected unauthorized access.

2. Customer permissions and dealership responsibilities

Everyone appearing in a testimonial must be an adult, age 18 or older. Obtain permission before recording and a signed release covering the intended uses before publication. You are responsible for having the rights to all uploaded content, honoring withdrawals, and stopping uses you control when permission is withdrawn.

Testimonials must reflect real customer experiences. Do not edit them to misrepresent what the customer said. Clearly disclose incentives or other material connections where required, and do not condition a reward on a positive testimonial or rating.

You are responsible for required website privacy notices and permissions, lead-contact permissions, and the accuracy and fulfillment of dealership offers. An inquiry is not, by itself, permission for unrestricted marketing calls or texts.

3. Your content

You retain ownership of your content. You authorize Testifii and its service providers to store, process, re-encode, caption, and display it to provide the service and carry out your publication choices, and authorize use of our script on website pages you control or are authorized to manage.

You also authorize Testifii marketing and demonstration uses only to the extent the customer's signed release expressly permits them. A withdrawal ends further promotional use under our control. We may retain limited records as described in the Privacy Policy.

4. Acceptable use and our software

Do not use Testifii unlawfully, upload content without the required rights, publish false or misleading testimonials, harass anyone, access another party's data without permission, bypass security, or copy, resell, or interfere with the service. Testifii and its software remain our property.

5. Fees and cancellation

Fees, payment timing, renewal, and cancellation are as agreed with you in writing. Any price or billing changes require notice and remain subject to that agreement. Cancellation does not erase fees already owed.

6. Service changes

We may add, change, or remove features, subject to any commitments in our written agreement with you.

7. Suspension and termination

We may suspend or close an account for breach of these terms, nonpayment, or a material security or legal risk. We may remove content that violates these terms or another person's rights, and may stop offering Testifii with reasonable notice, subject to our written agreement. Content and information after closure are handled under the Privacy Policy.

8. Disclaimers and liability limits

To the fullest extent permitted by law, Testifii is provided "as is" and "as available", without warranties, including implied warranties of merchantability, fitness for a particular purpose, and noninfringement. We do not promise uninterrupted or error-free operation or any particular number of leads or sales.

We are not responsible for lost sales, lost inquiries, lost profits, or indirect or consequential losses. Our total liability for all claims arising from or relating to Testifii is limited to the amount you paid us in the three months before the event giving rise to the claim. These exclusions and limits do not apply where prohibited by law.

9. Third-party claims

You will defend and reimburse Testifii for third-party claims, damages, and reasonable legal costs arising from your content, unlawful use, or breach of these terms, except to the extent caused by Testifii's own negligence, willful misconduct, or breach. We will promptly notify you and reasonably cooperate in the defense. A settlement cannot impose an admission or nonmonetary obligation on Testifii without our written consent.

10. Changes to these terms

We may update these terms with notice through the service or your account contact details. We will give reasonable advance notice of material changes unless a legal or security need requires a faster change. Continuing use after the stated effective date accepts the revised terms, except where law requires another form of acceptance. Changes do not apply retroactively to existing disputes or override a separate written agreement.

11. General terms

Florida law governs these terms. Disputes must be brought in the state courts in Charlotte County, Florida, or the federal court serving that county, and you consent to those courts' jurisdiction.

If a provision cannot be enforced, the remaining provisions remain effective. These terms and any separate written agreement between us are the whole agreement about Testifii; the separate written agreement controls any conflict. Provisions intended to continue after termination, including accrued payment obligations, ownership, lawful record retention, disclaimers, liability limits, third-party claims, and dispute provisions, remain effective.

Contact us through the form on our Support page.